Conversational AI Best Practices
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10 Best AI Customer Service Chatbots in 2024: Full Guide
Today, AI customer service chatbots are every customer’s first stop. If they’re looking for help or just want to get familiar with your brand, they’ll turn to AI chatbots instead of looking up the answer themselves. And it’s not because they’re spoiled or lazy. It’s simply because the best chatbots for customer service are easy to use and […]
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The Ultimate Guide to Onboarding Chatbot
It’s nearly impossible to emphasize how important onboarding is. If done properly, it could save you months. AI chatbot for onboarding allows you to recruit the right candidates and enable them to find necessary information without the fear of being judged. Plus, you would improve your HR’s efficiency by delegating repetitive and time-consuming tasks to these AI-powered agents. […]
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Bots in Medicine: Increasing Conversion to Appointment and Accessibility to the Clinic
Low conversion to appointments and poor patient reach to the clinic? Let’s explore how AI chatbots can improve customer service and reduce the percentage of lost customers. Saving Patient Time and Increasing Accessibility to the Clinic Long wait times for responses and the need to fill out multiple forms before an appointment can frustrate patients and force […]
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Chatbots in the Context of Data Privacy Compliance
The confidentiality of chatbots has become a significant issue in recent years, discussed both domestically and abroad. It is of particular interest in Europe, where it is debated in the context of the European General Data Protection Regulation (GDPR). Conversational AI provides companies with extensive opportunities for gathering data from clients and users, which simultaneously raises […]
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Why ChatGPT will not replace conversational platforms and chatbots for business?
ChatGPT gained popularity quickly, surpassing one million users less than a week after its launch. Users utilize ChatGPT to find answers to questions, write texts, and complete coursework and homework. ChatGPT is developed on a Large Language Model (LLM) and is designed to respond to virtually anything asked. LLM is a neural network deeply trained […]
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Ethical and legal perspective and challenges around AI
In 2021, several intergovernmental initiatives made important steps toward taking control over artificial intelligence’s (AI) impact on individuals and society. Council of Europe (CoE) is moving toward a convention, the European Commission proposed a comprehensive regulatory package, UNESCO adopted its recommendations on the ethics of AI. Much important work was also done by other intergovernmental […]
