Conversational AI Best Practices
-
10 Best AI Customer Service Chatbots in 2024: Full Guide
Today, AI customer service chatbots are every customer’s first stop. If they’re looking for help or just want to get familiar with your brand, they’ll turn to AI chatbots instead of looking up the answer themselves. And it’s not because they’re spoiled or lazy. It’s simply because the best chatbots for customer service are easy to use and […]
-
The Ultimate Guide to Onboarding Chatbot
It’s nearly impossible to emphasize how important onboarding is. If done properly, it could save you months. AI chatbot for onboarding allows you to recruit the right candidates and enable them to find necessary information without the fear of being judged. Plus, you would improve your HR’s efficiency by delegating repetitive and time-consuming tasks to these AI-powered agents. […]
-
Democratising Conversational AI in SEA: Graphlogic.ai’s Strategic Partnerships
We are proud to announce that Graphlogic recently concluded a series of significant partnerships and collaborations aimed at democratizing conversational AI across Thailand and Southeast Asia. Our strategic alliances with Elementpay, Casheers, One Asia Ventures, Unith AI, and MUBERT marked a transformative step in expanding the reach of our innovative solutions tailored for the diverse needs of businesses in the […]
-
Bots in Medicine: Increasing Conversion to Appointment and Accessibility to the Clinic
Low conversion to appointments and poor patient reach to the clinic? Let’s explore how AI chatbots can improve customer service and reduce the percentage of lost customers. Saving Patient Time and Increasing Accessibility to the Clinic Long wait times for responses and the need to fill out multiple forms before an appointment can frustrate patients and force […]
-
Why ChatGPT will not replace conversational platforms and chatbots for business?
ChatGPT gained popularity quickly, surpassing one million users less than a week after its launch. Users utilize ChatGPT to find answers to questions, write texts, and complete coursework and homework. ChatGPT is developed on a Large Language Model (LLM) and is designed to respond to virtually anything asked. LLM is a neural network deeply trained […]
-
Ethical and legal perspective and challenges around AI
In 2021, several intergovernmental initiatives made important steps toward taking control over artificial intelligence’s (AI) impact on individuals and society. Council of Europe (CoE) is moving toward a convention, the European Commission proposed a comprehensive regulatory package, UNESCO adopted its recommendations on the ethics of AI. Much important work was also done by other intergovernmental […]