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Webinar: Omnichannel Customer Experience powered by AI. How to implement fast with guaranteed result

Webinar: Omnichannel Customer Experience powered by AI. How to implement fast with guaranteed result

Thursday 31 October 5:00 – 6:00 GMT-4

Are you ready to learn how to transform your business with the power of Artificial Intelligence? Many companies have tried to adopt an omnichannel strategy, but few have succeeded in delivering a truly consistent customer experience. Scattered priorities, slow progress, high costs, and lack of focus have led to disconnected options for customers. In this webinar, practical real-life examples will show how to efficiently integrate various customer support channels and AI solutions to create a seamless experience.

Join Sergey Shlykov, CEO of Graphlogic.ai, and Alexandre Shultz from Rox-Chat as they showcase the evolution of customer experience (CX) and the impact of AI-driven solutions. Learn how AI bots can be implemented in just 10 minutes to transform customer service across multiple channels.

 

Key topics to be covered:

  • ​Customer support preferences and trends in Thailand
  • ​Live demonstrations of AI-driven customer service tools
  • ​End-to-end approach to launch AI bots in 10 minutes
  • ​Comprehensive AI solution: chatbots, voice bots, visual avatars, OCR, and human agent software – combined together to increase conversions, level up customer experience, and maximise revenues.

All attendees will get:

  • ​LLM customer support bot integrated with rox.chat – for free
  • ​ROI calculation and consulting to measure potential decrease in operational costs and justify implementation.

About speakers

​Graphlogic.ai provides conversational AI platform for chat, voice bot solutions, and visual avatars – NLU / RAG / LLM / ASR / TTS – to improve customer engagement and streamline business operations across industries.

​Rox.Chat offers the omnichannel platform for all communication channels including live chat on websites, messengers, and social networks, as well as software for contact center agents.

Element Payment Solutions (EPS) is the largest payment system in Thailand providing secure and scalable payment solutions.

Prior Solution provides software technology, support and services – in the area of business integration, business intelligence and software development – to both public and private enterprises in Thailand.

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