Customer Service
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Bots in Medicine: Increasing Conversion to Appointment and Accessibility to the Clinic
Low conversion to appointments and poor patient reach to the clinic? Let’s explore how AI chatbots can improve customer service and reduce the percentage of lost customers. Saving Patient Time and Increasing Accessibility to the Clinic Long wait times for responses and the need to fill out multiple forms before an appointment can frustrate patients and force […]
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Chatbots in the Context of Data Privacy Compliance
The confidentiality of chatbots has become a significant issue in recent years, discussed both domestically and abroad. It is of particular interest in Europe, where it is debated in the context of the European General Data Protection Regulation (GDPR). Conversational AI provides companies with extensive opportunities for gathering data from clients and users, which simultaneously raises […]
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Why ChatGPT will not replace conversational platforms and chatbots for business?
ChatGPT gained popularity quickly, surpassing one million users less than a week after its launch. Users utilize ChatGPT to find answers to questions, write texts, and complete coursework and homework. ChatGPT is developed on a Large Language Model (LLM) and is designed to respond to virtually anything asked. LLM is a neural network deeply trained […]