
Driven
patient
journey from first contact to recovery
Graphlogic Agentic AI for Healthcare – in numbers
Scenarios for the whole patient journey
- Appointment scheduling
- Appointment reminders
- Appointment rescheduling
- Creating and updating records in medical CRMs
- Symptom gathering before doctor appointments
- OCR recognition of the referrals for lab tests
- (Re)Scheduling a lab testing appointment
- Reminders for lab testing appointments
- Recommendations for lab testing appointments
- OCR interpretation of the results
- Notifications when results are ready
- OCR interpretation of the results
- Recommendations for the next doctor’s visit
- Detecting prescribed medications & schedule
- Placing one-time orders
- Recurring orders for long & life-time prescriptions
- Abandoned cart reminders
- (Re)Scheduling shipments & delivery
- Delivery status updates and notifications
- Pick-up locations
- Feedback collection for services and drugs
- Prescription-based reminders for repeat orders
- FAQ
- Prescription-based reminders to take medication
- Scheduling doctor’s visit once course is over
- Educational & other newsletters
- Personalised health tips
- Discounts & coupons from partner pharmacies
AI symptom checking before appointments
AI symptom gathering engine analyses patient input and medical records to identify the right medical specialist. It dynamically adapts follow-up questions and then transitions to appointment scheduling scenarios.
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Appointment confirmations
Chatbots and voice bots proactively confirm appointments, reaching patients via call or messenger. It handles confirmations, rescheduling, or cancellations – updating the medical CRM in real time and freeing up staff workload.
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Medication adherence
AI agents help patients stay on track with prescribed medications by sending timely prescription-based reminders. It confirms medication intake and seamlessly schedules a follow-up appointment once the course is completed.
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Smart-Care Agentic Workflows
RAG agents assist patients and doctors by simply retrieving answers from medical knowledge bases, while Agentic AI and Agentic RAG agents proactively provide full care by reasoning through follow-up questions, guiding next steps, and coordinating tasks.
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