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Driven
patient
journey from first contact to recovery

We support over 200,000 patients every month and enhance the patient experience across 20 healthcare networks.

Graphlogic Agentic AI for Healthcare – in numbers

x3
Three times fewer patient no-shows with AI chatbots and voice bots that proactively confirm and reschedule appointments.
70%
70% less load on front-desk teams with automated appointment confirmations and FAQ support
up to 50%
Boost in engagement and retention by up to 50% – driving increased loyalty and revenue.

Scenarios for the whole patient journey

Booking doctor appointment
  • Appointment scheduling
  • Appointment reminders
  • Appointment rescheduling
  • Creating and updating records in medical CRMs
  • Symptom gathering before doctor appointments
Scheduling lab appointment
  • OCR recognition of the referrals for lab tests
  • (Re)Scheduling a lab testing appointment
  • Reminders for lab testing appointments
  • Recommendations for lab testing appointments
  • OCR interpretation of the results
Lab results & Next doctor visit
  • Notifications when results are ready
  • OCR interpretation of the results
  • Recommendations for the next doctor’s visit
Placing medication orders
  • Detecting prescribed medications & schedule
  • Placing one-time orders
  • Recurring orders for long & life-time prescriptions
  • Abandoned cart reminders
  • (Re)Scheduling shipments & delivery
  • Delivery status updates and notifications
  • Pick-up locations
  • Feedback collection for services and drugs
  • Prescription-based reminders for repeat orders
  • FAQ
Monitoring drug adherence
  • Prescription-based reminders to take medication
  • Scheduling doctor’s visit once course is over
+ Healthcare marketing promotions
  • Educational & other newsletters
  • Personalised health tips
  • Discounts & coupons from partner pharmacies
Interested in AI agents for the patients?
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AI symptom checking before appointments

AI symptom gathering engine analyses patient input and medical records to identify the right medical specialist. It dynamically adapts follow-up questions and then transitions to appointment scheduling scenarios.

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Appointment confirmations

Chatbots and voice bots proactively confirm appointments, reaching patients via call or messenger. It handles confirmations, rescheduling, or cancellations – updating the medical CRM in real time and freeing up staff workload.

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Medication adherence

AI agents help patients stay on track with prescribed medications by sending timely prescription-based reminders. 
It confirms medication intake and seamlessly schedules a follow-up appointment once the course is completed.

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Smart-Care Agentic Workflows

RAG agents assist patients and doctors by simply retrieving answers from medical knowledge bases, while Agentic AI and Agentic RAG agents proactively provide full care by reasoning through follow-up questions, guiding next steps, and coordinating tasks.

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Honoured to be recognised by industry experts
Graphlogic named as a 2024 Top Company in Conversational AI by AVIA Marketplace, the leading digital health marketplace.
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